Your personal information is our most valued asset at luckywin. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Luckywin ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use the luckywin.lv website or its mobile version.
By creating an account or using our services on luckywin, you are considered to have accepted this Privacy Policy. We believe in full transparency — this policy is written in plain language so everyone can understand it easily.
In Brief: luckywin never sells your data, never shares it with third-party advertisers, and always adheres to international data protection standards.
Luckywin collects several types of information, each with a specific purpose. See the details below.
| Types of Information | Example | Mandatory |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Yes |
| Contact Information | Email address, phone number | Yes |
| Payment Information | Mobile banking number, bank account details | Yes |
| Identity Documents | National ID card, passport (KYC) | Yes |
| Technical Information | IP address, browser, device | Yes |
| Gaming Activity | Betting history, transaction records | Yes |
| Optional Information | Communication preferences, marketing consent | Optional |
Luckywin collects only the information that is necessary — no unnecessary or excessive data is gathered.
Luckywin collects information in the following ways:
Luckywin uses collected information only for specific, legitimate purposes:
Luckywin never sells your information for advertising purposes or provides it to third-party marketers.
Luckywin uses industry-leading security measures to protect your data:
Please note that no method of transmission over the internet is 100% secure. You also play a role in keeping your account safe — use a strong password and never share it with anyone.
Luckywin uses cookies on its website. Cookies are small text files stored in your browser that help improve your website experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain parts of the website.
Luckywin respects your right to control your data. You have the following rights:
You can find out at any time what information luckywin holds about you.
You may request corrections to any inaccurate or outdated information.
You have the right to request deletion of your data under certain circumstances.
You may request your data in a structured, portable format.
You can opt out of marketing communications at any time.
To exercise any of these rights, please contact the luckywin support team. Please note that some data may not be deletable due to legal obligations.
Luckywin does not retain any data longer than necessary. Standard retention periods are as follows:
Once data is no longer needed to meet legal obligations, luckywin securely deletes or anonymizes it.
Luckywin is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If any data belonging to a minor is found in our system, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child is using luckywin, please contact our support team immediately.
Luckywin may update this Privacy Policy from time to time. Reasons may include:
For significant changes, a notice will be sent to your registered email and clearly announced on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, complaints, or requests regarding this Privacy Policy, please contact luckywin:
Requests for data deletion, access, or correction are processed within 30 days after identity verification.
Luckywin's data protection team is always vigilant in safeguarding your privacy. Trust us — your data is in safe hands.
The core principles luckywin follows to protect your privacy.
Luckywin never sells your personal information to third-party advertisers or data brokers — that is our core commitment.
256-bit SSL encryption is used for all data transmission. Your information is fully protected in transit.
You always have the right to view, correct, or delete your data. luckywin respects and upholds these rights.
Our data protection measures are regularly audited by third parties to ensure the highest security standards are maintained.
Luckywin retains data only for as long as needed. Once the retention period ends, information is securely deleted.
Luckywin follows international data protection standards — your information is managed in accordance with global best practices.
Your data is protected, your privacy is respected. Register with luckywin and enjoy gaming with complete peace of mind.